Our impact

Why Carers Matter

57,630 carers across Bristol and South Gloucestershire provide support worth an estimated £1.75 billion each year. Their contribution helps people remain safe, independent and connected while strengthening families, communities and local services

Photos of carers from different backgrounds

Recognition and Early Support 

Helping carers identify themselves and access support sooner.

1,342
new adult carers registered
1,122
adult assessments completed
349
young carers referred

"I didn't realise I was a carer, or that support was available."

Information and Advice 

Helping carers navigate complex systems and make informed decisions. 

Nearly 1,000
CarersLine enquiries
19,236
website visits
1,601
adult carers accessed our assessment and support projects

"For the first time in over a year, we felt that someone was listening and helping us find a way forward." 

Wellbeing and Resilience

Helping carers take breaks, reduce isolation and improve wellbeing.

Key outcomes: 

95%
said Walk & Talk gave them a break from caring
68%
improved wellbeing
61%
felt less isolated

"For the first time in a long while, I felt like more than just a carer. I met people who understood, took time for myself and came away feeling stronger, happier and better able to cope." 

Life Opportunities 

Helping carers achieve their own goals alongside caring. 

167
young adult carers engaged in our new support programme.
741
breaks, activities and group opportunities delivered for young carers.
366
carers helped shape services and influence decision-making.

"It felt like a relief to get official status as a carer and to just admit it to myself because it's really validating to accept that you are actually doing something really hard that is making a big difference in someone's life." 

Voice and Influence 

Ensuring carers help shape services and decisions. 

366
carers involved in participation activities
229
participation opportunities
48
board and partnership meetings attended

"Young Carers Support helped me realise that I wasn't alone. It gave me confidence, helped me meet other young carers and showed me that my voice matters." 

The Difference Support Makes

Health

Improved wellbeing and resilience

Caring can affect both physical and mental health. Our support helps carers manage stress, build resilience and improve their wellbeing.

68% reported improved wellbeing

146 carers accessed counselling

One-to-one advice session helping a carer access support

Community

Reduced isolation and stronger connections

Connecting with others helps carers feel less alone, build friendships and access support from people who understand their experiences.

61% felt less isolated

46 carers supported through befriending

People spending time together through a service designed to reduce isolation and build connections.

Information

Better informed and more confident carers

The right information at the right time helps carers understand their options, access support and make informed decisions.

1,601 carers accessed support services

1,000 enquiries answered

Family enjoying time together outdoors.

Voice

Carers recognised, heard and involved

Carers help influence the services, policies and decisions that affect their lives and the lives of those they care for.

366 carers influenced services

448.5 hours of lived experience shared

Young carer sharing their views during a group discussion.

Impact Reports

Celebrating carers, creating change

The Carers Support Bristol and South Gloucestershire Impact Report 2024–25 celebrates a year of partnership, resilience, and meaningful change for over 15,000 carers. It highlights how befriending, counselling, and respite services have improved wellbeing and reduced isolation, while initiatives like Carers Voice have influenced local policy and ensured carers’ experiences shape decision-making. The report also showcases the growth of the Walk and Talk and Young Carers programmes, empowering carers of all ages to connect, recover, and thrive. Despite growing pressures, the message is clear: when communities, funders, and partners work together, carers’ lives are transformed — and every act of support creates lasting impact.

Impact Report 2024/2025
Impact Report 2023/2024
Impact Report 2023/2024
Impact Report 2022/2023
Impact Report 2021/2022
Impact Report 2020/2021

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