Ward 34 shines a spotlight on carers

22nd September 2026

Hospital staff standing beside a carers information display during a carers awareness event on Ward 34 at Southmead Hospital.

A ward at Southmead Hospital has been recognised for its efforts to raise awareness of carers and the invaluable role they play in supporting patients.

Ward 34 recently dedicated a week to highlighting the needs of carers and ensuring patients, families and staff knew where to find support.

Working with Carers Liaison Jo Wells from Carers Support Bristol and South Gloucestershire, the ward provided information and guidance for patients who are carers themselves, family members and friends caring for loved ones, and staff with caring responsibilities outside of work.

As part of the week, Jo held an open surgery on the ward, giving patients, carers and staff the chance to ask questions, discuss their individual situations and learn more about the support available.

The initiative also helped increase awareness among staff of the importance of recognising carers as partners in care, and of the services available through Carers Support Bristol and South Gloucestershire.

Emerline Albano, Clinical Matron for Stroke, said:

"Jo's visit provided valuable support for patients and carers while increasing staff awareness and understanding of the important role carers play in recovery and wellbeing. It was a fantastic opportunity to recognise carers as essential partners in delivering person-centred stroke and neurology care."

Inspiring other wards

The success of the week shows how even small actions can make a difference for carers.

Dedicated awareness days or events can help identify carers, connect them with support, improve staff understanding and ensure carers feel recognised and valued in their role.

Jo is keen to work with other wards and departments interested in running similar initiatives.

It doesn't need to be a week-long programme. A single day focused on carers can create meaningful opportunities to share information, offer support and strengthen understanding of the role carers play in patient care.

For more information about arranging a carers awareness day or week, contact Jo Wells, Carers Liaison, at [email protected].

Supporting carers in hospital

Carers are often an essential part of a patient's support network, providing practical help, emotional support and continuity of care. Recognising and involving carers can improve the experience of both patients and families, while helping carers access support for their own wellbeing.

By working together, healthcare professionals and carers can achieve better outcomes for everyone involved.

Find out more about how we support carers in hospital

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