Support and services for carers
We offer a range of services to help support you in your caring role and improve your wellbeing.
You don't need a formal assessment to access support. Simply register with us to get started. Register with us to access information, emotional support, practical help and opportunities to take a break from caring.
Know someone with caring responsibilities? Help them access free support.
Refer an adult carerRefer a young carer
All support is free.
Caring for someone can feel overwhelming at times. We're here to help with advice, emotional support, practical information, wellbeing activities and connections to local services, so you don't have to manage alone.
How we can help
We can support you with:
- Understanding your rights and the support available to you
- Advice on benefits, finances and managing caring responsibilities
- Emotional support from people who understand caring
- Breaks, activities and wellbeing opportunities
- Connecting with local services and community support
- Planning ahead and preparing for changes in your caring role
Our support services
One-to-one support
Tailored one-to-one support based on your individual needs, helping you maintain your caring role and wellbeing.
Carer's Assessments
Help with getting and completing a Carer’s Assessment. Carer’s Assessments look at how caring affects your life, and whether support is needed to manage your caring role and wellbeing.
Support groups
A safe, confidential space to meet with other carers face-to-face and online – to share information and provide support to each other.
Carers Emergency card
If you have an accident or are taken seriously ill, carrying this card will ensure the person you care will be kept safe.
Befriending and connection service
We match carers with trained volunteers who provide conversation, companionship and emotional support, helping you to cope with any sense of loneliness and isolation that you may feel as a result of your caring role.
Counselling
Counselling Service Closing to New Referrals
From 12 noon on Monday 14 September 2026, we will no longer accept new referrals to our counselling service. The service is funded until 31 December 2026, and existing referrals are unaffected. We are exploring future funding opportunities and will provide updates when available.
Carers Break Service (South Gloucestershire)
In South Gloucestershire, a regular volunteer sitter keeps the looked-after person company so that you can take a break.
Walk and Talk
Our friendly support worker leads group walks offering a listening ear and providing support to help carers in your caring role.
Support for carers in GP practices
A dedicated team working with GP practices to help identify and support carers.
Support for carers in hospitals
We provide help, support and advice to carers from admission to discharge both as a carer and if you are a patient.
Carers Voice
Support for carers to get their voices heard, to influence health and social care provision and the services of Carers Support.
Parent Carers
If you're a parent caring for a child with additional needs in Bristol, our dedicated service is here to support you. We understand the pressures you face and offer practical help, emotional support, and guidance tailored to your family's situation.
Young Carers
Are you a young carer, a family member, or a professional supporting one? We offer a wide range of services for young carers aged under 18 —from one-to-one support and group activities to fun outings and practical advice. Whether you're looking for help, connection, or guidance, we’re here to support you.
Carers Breaks Directory
Need a break?
Explore our Carers Breaks Directory—full of ideas, opportunities and support to help you take time for yourself.
Contact CarersLine
CarersLine is a confidential phone and email information and support service for carers in Bristol and South Gloucestershire for you to ask questions or talk about any concerns about your caring role.
0117 965 2200
Mon to Fri: 10 am – 1 pm
Mon to Thurs: 2 pm – 4 pm
(Closed on Bank Holidays)
[email protected]
